jilo1 Privacy Policy

1. Introduction

jilo1 ("jilo1," "we," "us," or "our") operates the online gaming platform accessible at jilo1.com, including all associated games, features, promotions, and services (collectively, the "Platform"). As the personal information controller of the data you provide to us, jilo1 is responsible for ensuring that your personal information is collected, processed, stored, and protected in accordance with this Privacy Policy and applicable law.

This Privacy Policy applies to all individuals who interact with the jilo1 Platform, including registered players, prospective players who visit the website without registering, and any other persons whose personal data jilo1 processes in connection with the operation of the Platform. By accessing or using the jilo1 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Privacy Policy or about how jilo1 handles your personal data, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

2. Data We Collect

jilo1 collects the following categories of personal data from and about you:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth and age verification information;
• Residential address (including barangay, city/municipality, province, and ZIP code);
• Valid email address;
• Philippine mobile number;
• Government-issued identification number (e.g., PhilSys National ID number, passport number, driver's license number).

2.2 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account details, BPI/BDO/Metrobank account information);
• Transaction history, including deposits, withdrawals, wagers, and winnings;
• Account balance information.

2.3 Technical & Usage Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser information;
• Login timestamps and session duration data;
• Pages visited, games played, and features used on the Platform;
• Clickstream data and navigation patterns;
• Cookies and similar tracking technology data (see Section 9).

2.4 Communications Data

• Records of communications between you and jilo1 customer support;
• Feedback, complaints, and dispute records;
• Marketing preferences and communication opt-in/opt-out records.

2.5 Responsible Gaming Data

• Self-imposed deposit limits, loss limits, and session time limits;
• Cooling-off period and self-exclusion records;
• Responsible gaming assessment responses where voluntarily provided.

3. How We Collect Your Data

jilo1 collects your personal data through the following means:

4. Purpose of Processing

jilo1 processes your personal data for the following purposes:

• Account registration and management: To create, maintain, and administer your jilo1 account, including identity verification and KYC compliance;
• Service delivery: To provide you with access to games, promotions, and all features of the jilo1 Platform;
• Payment processing: To process deposits, withdrawals, and other financial transactions in Philippine Peso;
• Customer support: To respond to your inquiries, complaints, and support requests;
• Legal and regulatory compliance: To comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and the Data Privacy Act of 2012;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct;
• Responsible gaming: To administer responsible gaming tools, enforce self-exclusion, and monitor for signs of problem gambling;
• Marketing and communications: To send you promotional offers, newsletters, and updates about jilo1 services, where you have consented to receive such communications;
• Platform improvement: To analyze usage patterns, conduct research, and improve the jilo1 Platform and user experience;
• Dispute resolution: To investigate and resolve disputes relating to your account or game outcomes.

5. Legal Basis for Processing

jilo1 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary to perform the contract between you and jilo1 (i.e., to provide you with access to the Platform and its services);
• Legal obligation: Processing is necessary to comply with jilo1's legal obligations under Philippine law, including anti-money laundering, KYC, and gaming regulatory requirements;
• Legitimate interests: Processing is necessary for jilo1's legitimate interests, including fraud prevention, platform security, and business analytics, where these interests are not overridden by your rights and interests;
• Consent: For marketing communications and non-essential cookies, jilo1 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

jilo1 does not sell your personal data to third parties. jilo1 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and age verification service providers engaged by jilo1 to verify your identity and age;
• Fraud prevention services: Third-party fraud detection and prevention service providers;
• Game software providers: JILI Games and other game software providers whose games are available on the jilo1 Platform, to the extent necessary for game operation and integrity;
• Regulatory authorities: Philippine gaming regulatory authorities, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government agencies, where required by law or regulatory obligation;
• Law enforcement: Philippine law enforcement agencies, where required by law or court order;
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by jilo1, subject to professional confidentiality obligations;
• Business successors: In the event of a merger, acquisition, or sale of all or part of jilo1's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

7. Data Retention

jilo1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, jilo1 retains account data and transaction records for a minimum of five (5) years following the closure of your account, in accordance with Philippine anti-money laundering regulations and gaming regulatory requirements. Responsible gaming records, including self-exclusion records, are retained for the duration of the exclusion period plus five (5) years.

Technical and usage data collected via cookies and similar technologies is retained for shorter periods as described in Section 9 of this Policy. Marketing preference records are retained until you withdraw your consent or request deletion.

When your personal data is no longer required for any lawful purpose, jilo1 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Data Security

jilo1 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the jilo1 Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Multi-factor authentication requirements for account access and administrative systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While jilo1 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jilo1 account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilo1 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

9. Cookies & Tracking Technologies

jilo1 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your user experience, analyze Platform usage, and support our marketing activities. A cookie is a small text file placed on your device when you visit a website.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security. These cookies cannot be disabled.
• Functional cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalized experience.
• Analytics cookies: Collect anonymized information about how visitors use the Platform, helping jilo1 understand usage patterns and improve the Platform.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of jilo1's marketing campaigns. These are only placed with your consent.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jilo1 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilo1:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data jilo1 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jilo1 holds about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilo1's legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilo1 has violated your data privacy rights.

11. Minors & Age Verification

The jilo1 Platform is strictly intended for persons who are 21 years of age or older. jilo1 does not knowingly collect personal data from persons under 21 years of age. Age verification is a mandatory part of the jilo1 registration process, and jilo1 reserves the right to request documentary proof of age at any time.

If jilo1 becomes aware that personal data has been collected from a person under 21 years of age, jilo1 will take immediate steps to delete that data and close the associated account. If you believe that jilo1 may have inadvertently collected personal data from a minor, please contact us immediately at [email protected].

12. International Data Transfers

jilo1 primarily processes and stores your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jilo1 uses cloud infrastructure providers or game software providers whose servers are located abroad.

Where such international transfers occur, jilo1 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012, including contractual data protection clauses with the relevant recipients. jilo1 will not transfer your personal data to a foreign country unless that country provides an adequate level of protection for personal data, or appropriate safeguards have been implemented.

13. Third-Party Services

The jilo1 Platform may integrate with third-party services, including payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers such as JILI Games. When you interact with these third-party services, your personal data may be processed by those third parties in accordance with their own privacy policies.

jilo1 is not responsible for the privacy practices of third-party services. jilo1 recommends that you review the privacy policies of any third-party services you interact with in connection with your use of the jilo1 Platform. jilo1 does not include external links to third-party websites on the Platform beyond those necessary for payment processing and game delivery.

14. Changes to This Privacy Policy

jilo1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the jilo1 Platform. When material changes are made, jilo1 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The updated Privacy Policy will be effective from the date indicated at the top of the Policy. Your continued use of the jilo1 Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.

15. Contact & Data Protection Officer

jilo1 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests regarding this Privacy Policy or jilo1's data processing practices, please contact our DPO:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jilo1 has violated your rights under the Data Privacy Act of 2012. The NPC is the Philippine government authority responsible for data privacy regulation and enforcement.